Computer Information Technology

ConnectMaster_RefreshIcon3Connect_FINALInvestigating Technology “Master Your Digital Future!” Connect Master: Investigating Technology is a unique, digital-first learning solution, powered by McGraw-Hill Education’s Connect Master, that is consistently updated with refreshed content to provide students the most relevant computer concepts and digital literacy information.

Connect Master: Investigating Technology

is a unique, digital-first learning solution, powered by McGraw-Hill Education’s Connect Master, that is consistently updated with refreshed content to provide students the most relevant computer concepts and digital literacy information.  Investigating Technology uses this current and engaging content to create an agile learning experience that is adaptive and customized to match the needs of each individual learner.  This core advantage allows students to propel forward at a pace tailored to their needs. Investigating Technology gives users multiple opportunities to use practice quizzes and customizes learning activities to study for exams, thus increased the probability of learning retention.
  • Digital-First Approach: Digital Connect Master platform allows for greater accessibility and frequently updated material.
  • Current, Updated & Refreshed Content: Up-to-date content allows students to engage in material for better learning.
  • Adaptive: Customized learning platform allows students to learn in a variety of ways and focus on a learning path that is designed to help them learn more efficiently.
  • Flexible: Ideal for a variety of course formats – traditional, flipped, online or hybrid.
  • Dedicated Author Team: North Idaho College professors Ted Tedmon & Casey Wilhelm are customer oriented to determine the best content and product solutions.



  • Investigating Technology
  • So you need to buy a computer
  • What is a computer?
  • Connecting to the Internet
  • Protecting your Digital Device
  • Storing Your Information
  • Getting Data into your Computer
  • Getting Information out of Your Computer
  • Protecting yourself on the Internet
  • Smartphones and Tablets- Your Next Computer
  • Programming
  • Windows 10
  • Computers in Business
  • File Management
  • Databases
  • Internet Research
CaseyCroppedCasey Wilhelm teaches digital literacy for business, computer systems and business applications, introduction to business and principles of marketing at North Idaho College. His research interests are adult learning, instructional design in digital environments, and cognitive information processing. Casey has various degrees including an M.B.A., M.I.T., M.S. in Adult and Organizational Learning and a M.Ed. in Instructional Design and Technology. Before working in higher education, he held management positions in the insurance and wine/hospitality industry.
TedmonCroppedTed Tedmon teaches management, business principles, and digital literacy courses at North Idaho College in Coeur d’Alene, Idaho.  His primary research interests include andragogy, instructional design, and memory formation.  Ted studied Strategic Policy and Planning at the Naval War College as well as Management at Troy University.  Prior to joining North Idaho College Ted served as Commander of the US Navy’s largest Airwing during Operations Iraqi Freedom and Enduring Freedom.  As a Captain with over 26 years of service and over 6,000 flight hours, he earned the Legion-of-Merit, 4 Meritorious Service Medals, and numerous other decorations.  In his free time Ted works with survivors of domestic violence and serves on the board of directors of the Coeur d’Alene Women’s Center.

Investigating Technology by Tedmon and Wilhem

Over 1,000 students participated in class tests over the course of three semesters. Students provided their impression of Connect Master for Investigating Technology and the instructional design approach used.
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Participating institutions: College of Central Florida, Central Texas College, Norco Community College, Riverside Community College, Moreno Valley Community College, Middlesex County College, Delaware Technical Community College, North Idaho College, and College of Southern Nevada.

Click here to view the PDF.

Responses from instructor interviews about Investigating Technology:

  • “Significantly fewer students dropped the class.  They see that they can succeed with Investigating Technology.”
  • “My students are attaining higher scores on their quizzes and tests. Investigating Technology creates an effective learning environment.”
  • “Teaching technology by using technology is the only way to go.  Investigating Technology is outstanding and you can see it in my student’s grades.”
  • “Course setup is a breeze. There is a minimal learning curve with this software.”
  • “The analytics provided by LearnSmart and Connect helped me to identify at risk students.”
  • “Investigating Technology makes learning more fun. The adaptive learning elements of Investigating Technology keeps students engaged.”
  • “The bulleted format of the text is concise and digestible. My students are actually reading again!”
  • “Investigating Technology is all-digital and up-to-date. I don’t have to worry about cumbersome reviews of new editions or out-of-date material. It makes teaching easier.”

Results from North Idaho College Student Performance (longitudinal study of 7 years):

  • First 4 years using other technology and content in market.
  • Last three years using Investigating Technology Connect Master with SIMnet (Nordell).
  • Teach 6 section per semester/ 24 students per section.
  • Using Investigating Technology persistence improved from persistence rates 18.6/per section to 21.2 students per semester (14% increase in persistence).
  • Using investigating Technology (identical summative assessments were used) grades improved by over 9 percentage points (almost 1 entire grade point!)